Store Manager: Lead Brand Experience & Team Growth

Framebridge; Boulder (CO); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) retirement plan

Parental leave and PTO

Employee discounts

Learning & development

EAP

Job summary

Framebridge in Boulder is seeking a Store Manager to lead our retail team and deliver an exceptional customer experience. You will drive store performance, brand representation, and collaboration with manufacturing to ensure smooth omni-channel operations.

You will recruit and coach a high-performing team, apply strong communication skills, and manage flexible scheduling including evenings and weekends to meet business needs. A background in art/design is preferred but not required.

Qualifications

• 3+ years experience as Store Manager in a customer-facing sales or hospitality setting.
• Experience managing in customer service, retail, or hospitality roles.
• Proven leadership ability and coaching skills.

Responsibilities

• Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores.
• Recruit, interview, hire, onboard, and train retail team members.
• Develop and execute operational activities to meet customer experience and financial goals.
• Coordinate with the manufacturing facility to ensure seamless omni-channel operations.
• Coach team on product knowledge and design advice for customers.
• Plan in-store events with Framebridge marketing.
• Adapt scheduling to evenings and weekends as needed.
• Support the 100% happiness guarantee for customers.

Skills

Store leadership

Team development

Customer service

Communication

Analytical thinking

Problem solving

Time management

Adaptability

Design interest

Education

Degree in art/design/marketing (preferred)

Job description

Framebridge in Boulder is seeking a Store Manager to lead our retail team and deliver an exceptional customer experience. You will drive store performance, brand representation, and collaboration with manufacturing to ensure smooth omni-channel operations.

You will recruit and coach a high-performing team, apply strong communication skills, and manage flexible scheduling including evenings and weekends to meet business needs. A background in art/design is preferred but not required.