Store Manager: Lead a High-Performance Team

David's Bridal; York (York County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Dream Maker Discount

Referral Incentive Program

Dayforce Wallet – Get Paid Early!

401K Program

Paid Vacation & Holidays

Job summary

David’s Bridal is seeking a Store Manager to build and retain a high-performing team, deliver world-class customer service, and exceed sales plans. You will be an energetic, coaching-focused leader who mentors staff and strengthens relationships with customers, creating a climate of high performance.

The role requires a four-year retail management background in apparel or specialty stores, strong payroll discipline, and experience with POS systems.

Qualifications

• High School Diploma or degree.
• Four years prior retail management experience in an apparel or specialty store environment.
• Prior experience with a computerized POS system.

Responsibilities

• Leads and models a customer first culture across all roles.
• Holds leadership team accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star customer experience.
• Providing ongoing coaching and training to enhance individual selling skills, behaviors, and processes.
• Responsible for the store payroll and ensure it does not exceed the monthly budget, accurately monitoring and acknowledging timesheets for all roles that clock in and out for all scheduled shifts, breaks and meals.
• Leads the store to achieve Total Monthly Income (TMI) Goals consistently by executing foundational excellence and performance-based leadership, for front of house and alterations combined.
• Monitors inventory management, special orders, receiving processes, layaway, mark out of stock, repairs, and ensures first quality standards for all merchandise.
• Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.
• Monitors individual team member performance and developing action plans for improvement through weekly performance discussions using customer reviews and mystery shops.
• Builds a strong bench and talent pipeline, ensuring the store is always staffed, to achieve all staffing goals and fills open positions within 30 days.
• Other duties as assigned.

Education

High School Diploma or degree

Job description

David’s Bridal is seeking a Store Manager to build and retain a high-performing team, deliver world-class customer service, and exceed sales plans. You will be an energetic, coaching-focused leader who mentors staff and strengthens relationships with customers, creating a climate of high performance.

The role requires a four-year retail management background in apparel or specialty stores, strong payroll discipline, and experience with POS systems.