Store Manager: Lead Team, Elevate Service & Sales

David's Bridal; Illinois; Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Rewarding environment

Dream Maker Discount

Referral Incentive Program

Dayforce Wallet

401K Program

Paid Vacation/W Wellness Days

Job summary

David’s Bridal in the United States is seeking a Store Manager to build a high performing team, create a consistent environment of world class customer service, and exceed sales plans. You are an adaptable, attentive, and inspiring leader who mentors staff and fosters a climate of high performance and five-star service.

This full-time role oversees payroll within budget, inventory and operations for front of house and alterations, sustains staffing levels, and delivers a rewarding environment

Qualifications

• High School Diploma or degree is required.
• Four years prior retail management experience in an apparel or specialty store environment.
• Prior experience with a computerized POS system.

Responsibilities

• Leads and models a customer first culture across all roles.
• Holds leadership team accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star customer experience.
• Providing ongoing coaching and training to enhance individual selling skills, behaviors, and processes.
• Responsible for the store payroll and ensure it does not exceed the monthly budget, accurately monitoring and acknowledging timesheets for all roles that clock in and out for all scheduled shifts, breaks and meals.
• Leads the store to achieve Total Monthly Income (TMI) Goals consistently by executing foundational excellence and performance-based leadership, for front of house and alterations combined.
• Monitors inventory management, special orders, receiving processes, layaway, mark out of stock, repairs, and ensures first quality standards for all merchandise.
• Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.
• Monitors individual team member performance and developing action plans for improvement through weekly performance discussions using customer reviews and mystery shops.
• Builds a strong bench and talent pipeline, ensuring the store is always staffed, to achieve all staffing goals and fills open positions within 30 days.
• Other duties as assigned.

Education

High School Diploma or degree

Job description

David’s Bridal in the United States is seeking a Store Manager to build a high performing team, create a consistent environment of world class customer service, and exceed sales plans. You are an adaptable, attentive, and inspiring leader who mentors staff and fosters a climate of high performance and five-star service.

This full-time role oversees payroll within budget, inventory and operations for front of house and alterations, sustains staffing levels, and delivers a rewarding environment