Store Manager: Lead Teams & Five-Star Service

David's Bridal; Northern (KY); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

Dream Maker Discount

Referral incentive program

Dayforce Wallet – Get Paid Early!

401K Program

Paid Vacation & Holidays

Job summary

David’s Bridal is seeking a Store Manager to lead a high-performing team and deliver world-class customer service. You will mentor staff, manage payroll, and drive sales performance while maintaining merchandise standards.

The role requires a proactive leader who can coach, schedule, and optimize store operations daily. The position emphasizes a customer-first culture, strong people leadership, and adherence to company policies, including diversity and inclusion initiatives.

Qualifications

• High School Diploma or degree.
• Four years prior retail management experience in an apparel or specialty store environment.
• Prior experience with a computerized POS system.

Responsibilities

• Leads and models a customer first culture across all roles.
• Holds leadership team accountable for on-floor management and coaching.
• Providing ongoing coaching and training to enhance selling skills, behaviors, and processes.
• Manage payroll and ensure it stays within monthly budget.
• Drive store to meet Total Monthly Income goals.
• Monitor inventory, special orders, layaway, repairs, and quality standards.
• Communicate daily sales goals and track performance.
• Develop action plans from reviews and mystery shops.
• Build staffing bench and fill open positions within 30 days.
• Other duties as assigned.

Skills

Leadership

Retail management

Customer service

Education

High School Diploma or GED

Retail management experience

Tools

POS system

Job description

David’s Bridal is seeking a Store Manager to lead a high-performing team and deliver world-class customer service. You will mentor staff, manage payroll, and drive sales performance while maintaining merchandise standards.

The role requires a proactive leader who can coach, schedule, and optimize store operations daily. The position emphasizes a customer-first culture, strong people leadership, and adherence to company policies, including diversity and inclusion initiatives.