Store Manager: Lead a Fun, Customer-Centric Store

Go! Retail Group

Grand Rapids (MI)

Hybrid

USD 60,000 - 80,000

Full time

3 days ago
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Job summary

Toys“R”Us in Woodlands is seeking a Store Manager to lead a high-energy team and deliver memorable customer experiences. You will drive daily operations, develop staff, and meet sales goals while coordinating with Merchandising, Promotions and Training teams.

The role requires a track record in store management, a customer-first mindset, and the ability to balance operations with team development. Flexibility for evenings, weekends, and holidays is expected.

Qualifications

  • BA, BS or Associate’s degree required.
  • Minimum 2 years in retail, hospitality or event execution management.
  • Proven experience as a retail store manager with sales focus.
  • Strong leadership with ability to coach and develop associates.
  • Proficient in Microsoft Office; POS experience preferred.
  • Flexible schedule including holidays, nights, and weekends.

Responsibilities

  • Plan and execute daily store operations, team development and achievement of sales targets.
  • Act as liaison between Customers and Home Office functions (Merchandising, Promotions, Events, Training, Finance).
  • Inspire a customer-centric store culture and maintain high energy and product knowledge.
  • Recruit, hire and retain an Associate team capable of delivering sales targets and a cheerful atmosphere.

Skills

Retail store management
Sales leadership
Customer service
People development
Budget & KPIs

Education

BA/BS or Associate degree

Tools

POS experience
Microsoft Office

Job description

Toys“R”Us in Woodlands is seeking a Store Manager to lead a high-energy team and deliver memorable customer experiences. You will drive daily operations, develop staff, and meet sales goals while coordinating with Merchandising, Promotions and Training teams.

The role requires a track record in store management, a customer-first mindset, and the ability to balance operations with team development. Flexibility for evenings, weekends, and holidays is expected.

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