Store Manager in Training (MIT)

Insomnia Cookies; New York (NY); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Eligibility for end-of-month store bonus

Comprehensive benefits after 60 days

$25.00 monthly cellphone stipend

10 days paid vacation + 2 paid Wellness Days

Free cookies with every shift

Job stability and growth opportunities

Exciting team environment

Job summary

A popular cookie bakery in New York City is seeking a full-time Store Manager in Training (MIT) to oversee operations, training, and customer service. This role includes managing a team, conducting interviews, and ensuring overall customer satisfaction. Candidates should have at least one year of supervisory experience in a restaurant or retail setting. The position offers a competitive hourly rate along with various perks to promote a fun and efficient working environment.

Qualifications

• At least 1 year of supervisory experience in a restaurant or retail store.
• Experience conducting in-person interviews of hourly support staff.
• Experience with POS systems.

Responsibilities

• Perform Manager-on-Duty duties when Store Ops Manager is absent.
• Supervise, train, and coach team members in cookie sales and deliveries.
• Lead onboarding and initial training for new hourly staff.

Skills

Supervisory experience

Conducting interviews

POS system experience

Proficient with MS Office

Job description

Overview

Insomnia Cookies is actively hiring for a full‑time hourly Store Manager in Training (MIT) at our Morningside Heights store located at 1028 Amsterdam Ave in New York City. This role supports the Store Ops Manager by overseeing operations, training, and customer service in a fast‑paced environment.

Base Pay Range

$20.00/hr - $23.00/hr

Perks & Compensation

• Eligibility for end‑of‑month store bonus
• Comprehensive benefits (medical, dental, vision, pet insurance) starting 60 days after employment
• $25.00 monthly cellphone stipend
• 10 days paid vacation + 2 paid Insomnia Personal Days of Wellness
• Free cookies with every shift
• Job stability with a rapidly growing company and achievable growth/promotion opportunities
• Fun, exciting team environment
• Manager‑on‑Duty duties during scheduled shifts when GM is absent

Responsibilities

• Perform Manager‑on‑Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Supervise, train, and coach 2‑5 team members in cookie sales and deliveries
• Lead new hourly staff onboarding and initial training
• Conduct initial interviews for potential hires (Crew, Shift Leaders, Delivery Drivers) in manager’s absence
• Support Manager with ordering, inventory control, and scheduling
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies)
• Ensure overall customer service excellence and upselling across the team

Desired Skills & Experience

• At least 1 year of supervisory experience in a restaurant or retail store
• Experience conducting in‑person interviews of hourly support staff
• Experience with POS systems
• Proficient with MS Office, Word and Applicant Tracking System
• Able to work a 4‑5 day week and 1‑2 mid/late shifts Thursday‑Sunday
• Must be 18+ and have legal eligibility to work in the United States

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Transportation, Logistics, Supply Chain and Storage