Store Manager in Training (MIT)

Insomnia Cookies; Los Angeles, California (CA, MO); On-site; USD 27,552; Full time

Benefits offered by this job

Starting pay $20.00 an hour

End‑of‑period store bonus eligibility

Comprehensive benefits effective after 60 days

$25.00 monthly cellphone stipend

10 days of paid vacation plus 2 paid personal days

Fun team environment

FREE cookies with every shift!

Job summary

A nationally recognized bakery is actively hiring a Store Manager in Training at their Los Angeles location. The ideal candidate will oversee staff, lead training initiatives, and ensure exceptional customer service. This full-time position offers a starting pay of $20.00 hourly, store bonus eligibility, and extensive benefits. Candidates should have at least 1 year of supervisory experience in retail or restaurants and a passion for the hospitality industry. Join a fun team environment with growth opportunities!

Qualifications

• At least 1 year of experience in a supervisory role within a restaurant or retail store.
• Prior experience conducting in‑person interviews of hourly support staff.
• Prior point‑of‑sale (POS) systems experience.

Responsibilities

• Perform as Manager‑on‑Duty during scheduled shifts when Store Ops Manager is not present.
• Supervise, train, and coach 2‑5 team members.
• Lead new hourly staff onboarding and initial training.

Skills

Supervisory experience

Interviewing skills

POS systems experience

MS Office proficiency

Ability to work shifts

Job description

Insomnia Cookies is actively hiring for a full‑time hourly Store Manager in Training (MIT) at our USC Village store located at 929 W Jefferson Blvd #1620, Los Angeles, CA 90089. We are seeking hospitality focused individuals looking to join our industry‑leading, rapidly growing, nationally recognized company!

Our MIT perks & compensation

• Starting pay $20.00 an hour
• Eligibility for end‑of‑period store bonus
• Excellent comprehensive benefits, effective the first day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• Fun, exciting team environment
• FREE cookies with every shift!

Responsibilities

• Perform as Manager‑on‑Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Supervise, train, and coach 2‑5 team members engaged in both cookie sales and customer deliveries
• Lead new hourly staff onboarding and initial training
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence
• Support Store Ops Manager with ordering, inventory control and scheduling
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.)
• Ensure all team members upsell and provide the best customer service

Desired skills/experience

• At least 1 year of experience in a supervisory role within a restaurant or retail store
• Prior experience conducting in‑person interviews of hourly support staff
• Prior point‑of‑sale (POS) systems experience
• Ability to utilize MS Office, Word and our Applicant Tracking System
• Ability to work a 4‑5 day work week and 1‑2 mid‑to‑late shifts throughout the latter part of the week (Thursday–Sunday)
• Must be 18 years of age or older and have legal eligibility for employment in the United States

About Us

Insomnia Cookies was founded in a college dorm room by then‑student Seth Berkowitz. Fast forward 20 years and many, many cookies later, our innovative bakery + delivery concept has become a cult brand known for its warm, delicious deliveries all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet‑easy” concept as the brand’s flagship in Philadelphia, where Insomnia Cookies is headquartered, and a rapidly growing nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly “Imagining What’s Possible.”

Job Details

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Sales and Business Development

Industries: Transportation, Logistics, Supply Chain and Storage