Assistant Store Manager

Insomnia Cookies; San Diego (CA); On-site; USD 29,618; Full time

Benefits offered by this job

Starting pay of $21.50/hr

End of period store bonus

Comprehensive benefits

$25 monthly cellphone stipend

10 days of paid vacation plus 2 wellness days

Fun team environment

Free cookies with every shift

Job summary

A popular cookie brand is seeking a full-time Store Manager in Training in San Diego. This role involves supervising staff, training new hires, and ensuring outstanding customer service in a fun team environment. Candidates should have at least a year of supervisory experience, be able to conduct interviews, and handle Point of Sale systems. With great benefits including a starting pay of $21.50 per hour, this position offers significant growth potential. Join our exciting and rapidly growing team!

Qualifications

• 1+ year experience in a supervisory role within a restaurant or retail.
• Must be 18 years of age or older and legally eligible for employment in the US.
• Ability to work a flexible schedule including mid-to-late shifts.

Responsibilities

• Perform as Manager-on-Duty when Store Ops Manager is absent.
• Supervise, train and coach team members on cookie sales and deliveries.
• Support Store Ops Manager with ordering and inventory control.

Skills

Experience in a supervisory role

Customer service excellence

Ability to conduct interviews

Point of Sale (POS) systems experience

Tools

MS Office

Applicant Tracking System

Job description

Overview

Set your timers because our freshly baked cookies are coming next to the Gaslamp District! Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our San Diego store at 542 Fifth Avenue San Diego, CA 92101. We are seeking hospitality-focused individuals looking to join our industry-leading, rapidly growing, nationally recognized company.

Check out some of our content videos to learn more. Who We Are! Insomnia Cookies Timeline Core Values Our sweet MIT perks & compensation:

What we offer

• Starting off at $21.50 /hr
• Eligibility for end of period store bonus
• Excellent comprehensive benefits on the 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries
• Lead new hourly staff onboarding and initial training
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence
• Support Store Ops Manager with ordering, inventory control and scheduling
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.)
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service

Desired skills/experience

• At least 1 year of experience in a supervisory role within a restaurant or retail store
• Prior experience conducting in-person interviews of hourly support staff
• Prior Point of Sale (POS) systems experience
• Ability to utilize MS Office, Word and our Applicant Tracking System
• Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thu–Sun)
• Must be 18 years of age or older and have legal eligibility for employment in the United States

About us

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!