Store Manager in Training: Growth Path & Perks

Insomnia Cookies; Kalamazoo (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Market competitive hourly compensation

Store bonus eligibility

Benefits after 60 days

Cellphone stipend $25/month

10 days paid vacation

2 Insomnia Personal Days of Wellness

Job stability

Growth/promotion opportunities

Fun team environment

Free cookies with every shift

Job summary

Insomnia Cookies is hiring a Store Manager in Training for the Kalamazoo store at 2905 Howard Street Kalamazoo, MI 49006. You will supervise and train 2–5 team members, conduct interviews, and support ordering, inventory, and scheduling under the Store Ops Manager.

We seek hospitality-focused candidates with supervisory experience in retail or food service, ready to advance to store leadership. Benefits start on day 1 after 60 days, with growth opportunities and a fun team environment.

Qualifications

• At least 1 year of experience in a supervisory role within a restaurant or retail store.
• Prior experience conducting in-person interviews of hourly support staff
• Prior Point of Sale (POS) systems experience
• Ability to utilize MS Office, Word and our Applicant Tracking System
• Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
• Must be 18 years of age or older and have legal eligibility for employment in the United States

Responsibilities

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries
• Lead new hourly staff onboarding and initial training
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence
• Support Store Ops Manager with ordering, inventory control and scheduling
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.)
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service

Skills

Supervisory experience

Interviewing hourly staff

POS systems

MS Office

Applicant Tracking System

Shift leadership

Eligibility to work in US

Tools

POS systems

MS Office

Applicant Tracking System

Job description

Insomnia Cookies is hiring a Store Manager in Training for the Kalamazoo store at 2905 Howard Street Kalamazoo, MI 49006. You will supervise and train 2–5 team members, conduct interviews, and support ordering, inventory, and scheduling under the Store Ops Manager.

We seek hospitality-focused candidates with supervisory experience in retail or food service, ready to advance to store leadership. Benefits start on day 1 after 60 days, with growth opportunities and a fun team environment.