Shift Leader - Flexible Hours, Free Cookies, Team Growth

Insomnia Cookies; Kalamazoo (MI); On-site; USD 1,653,120 - 2,204,160; Part time

Benefits offered by this job

Flexible part-time schedules

Excellent training & mentorship

Job stability with a growing company

Growth/promotion opportunities

Fun team environment

Free cookies with every shift

Job summary

Insomnia Cookies is hiring a Shift Leader for our Kalamazoo store. You will oversee daily operations, lead the Cookie Crew, and ensure top-notch customer service and product quality during your shift.

We value hands-on leadership, strong communication, and the ability to motivate others. Benefits include flexible part-time schedules, thorough training, and growth opportunities in a fast-growing company.

Qualifications

• At least 1 year of customer service experience.
• Point of Sale systems experience.
• Strong communication, time management and people skills.
• Outgoing, friendly and patient demeanor.
• Detail oriented and results-driven.
• Lead by example and motivate others.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Responsibilities

• Provide excellent customer service and quality products to guests.
• Support store leadership by maintaining operations during shift and coaching teammates.
• Prioritize and delegate baking, cashiering, packing and cleaning tasks.
• Lead the cookie crew and collaborate with the Cookie Crew.
• Maintain a safe, clean working environment and follow food safety practices.
• Manage cash handling and deposits.

Skills

Customer service

POS systems

Communication

Time management

People skills

Lead by example

Motivate others

Weight lifting

US work eligibility

18+ age requirement

Tools

Point of Sale

Job description

Insomnia Cookies is hiring a Shift Leader for our Kalamazoo store. You will oversee daily operations, lead the Cookie Crew, and ensure top-notch customer service and product quality during your shift.

We value hands-on leadership, strong communication, and the ability to motivate others. Benefits include flexible part-time schedules, thorough training, and growth opportunities in a fast-growing company.