Store Manager II - Growth & Customer Experience Leader

TD Bank Group (TD); Wellesley (MA); On-site; USD 97,000 - 146,000; Full time

Job summary

TD Bank Group in Wellesley, Massachusetts, is seeking a Store Manager II to develop and lead our Consumer Business store portfolio. You will drive growth, manage deposits, loans, fees and expenses while delivering a legendary Employee and Customer Experience.

You will coach a store team, recruit talent, oversee operations, and ensure risk controls. This role requires an undergraduate degree and 4+ years of leadership and business development experience; Notary license preferred.

Qualifications

• Undergraduate degree or equivalent experience.
• 4+ years related supervisory, leadership and coaching experience.
• 4+ years business development and strategy execution experience.
• Experience in small business and consumer lending.
• Knowledge of store operations and risk management.

Responsibilities

• Leads store and team to deliver exceptional customer experience.
• Develops growth strategies for deposits, loans, and fees.
• Coaches and mentors store team to meet performance targets.
• Manages scheduling, operations and risk controls.
• Partners with Specialists to fulfill customer needs and referrals.

Skills

Financial analysis

Communication skills

Leadership

People management

Customer service excellence

Education

Undergraduate degree or equivalent experience

4+ years leadership experience

4+ years business development experience

Store operations knowledge

Notary license (preferred)

Tools

Microsoft Office

Job description

TD Bank Group in Wellesley, Massachusetts, is seeking a Store Manager II to develop and lead our Consumer Business store portfolio. You will drive growth, manage deposits, loans, fees and expenses while delivering a legendary Employee and Customer Experience.

You will coach a store team, recruit talent, oversee operations, and ensure risk controls. This role requires an undergraduate degree and 4+ years of leadership and business development experience; Notary license preferred.