Senior Store Manager: Banking Leader & Growth Driver

TD Bank Group (TD); Boston (MA); On-site; USD 97,000 - 146,000; Full time

Job summary

TD Bank Group in Boston, MA is seeking a Store Manager II to develop and lead a store portfolio, focusing on deposits, loans, and fees, while delivering a legendary Employee and Customer Experience and driving shareholder value through referrals.

The role supervises a medium-sized store and team, requiring 4+ years in retail/financial services, strong leadership, and deep banking operations knowledge; Notary license preferred.

Qualifications

• Undergraduate degree or equivalent experience in a related field.
• 4+ years related experience in retail, customer service and/or financial services.
• 4+ years of proven leadership and coaching experience.
• Small Business and Consumer lending experience preferred.
• Proficient with Microsoft Office suite.

Responsibilities

• Leads, coaches and motivates the Store team to deliver a legendary Employee and Customer Experience.
• Responsible for store growth by deepening customer relationships and referrals.
• Oversees management of store operations and customer interactions to meet store goals.
• Manages the store budget and performance metrics; ensures risk controls are in place.

Skills

People leadership

Financial analysis

Customer relationship management

Education

Undergraduate degree or equivalent

Notary license (preferred)

Tools

Microsoft Office

Job description

TD Bank Group in Boston, MA is seeking a Store Manager II to develop and lead a store portfolio, focusing on deposits, loans, and fees, while delivering a legendary Employee and Customer Experience and driving shareholder value through referrals.

The role supervises a medium-sized store and team, requiring 4+ years in retail/financial services, strong leadership, and deep banking operations knowledge; Notary license preferred.