Store Manager - Guest Experience & Safety Leader

Snagajob.com Inc.; Richmond (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Free dispensed beverage during shift

Free meal per shift

Medical, dental, vision insurance

401k with company match

Vacation and sick leave

Life insurance

Job summary

Thorntons LLC in Richmond, CA is seeking a Store Manager to lead all aspects of the store with minimal supervision, ensuring a fast, friendly, fresh, clean, and in stock shopping experience for Guests.

The Store Manager will train and coach Team Members, oversee labor scheduling, food safety, and adherence to company initiatives while supporting the General Manager in achieving store goals.

Commitment to safety, recognition, and performance coaching will be expected as part of daily duties.

Qualifications

• Minimum one (1) year of management in retail and/or food and beverage industries
• High School Diploma or GED (required)
• Must have reliable transportation

Responsibilities

• Drive a safety culture by ensuring a clean, organized, and safe environment for all Team Members and Guests. Ensure proper procedure is followed relating to safety, accidents, and incidents including reporting, investigations, and documentation
• Create a place of welcoming and belonging for our Guests and Team Members
• Oversee the daily execution of the Store Operating System through management of the Game Plans to deliver a consistent Guest/brand experience that enables the store to achieve performance targets and improve financial performance; ability to delegate tasks accordingly and follow up to ensure completion
• Engage and lead company initiatives
• Oversee fresh food production to ensure food safety requirements are always met and par levels are maintained for a craveable and consistent offering, while growing sales and controlling waste
• Develop well trained Team Members by following Thorntons' training processes as prescribed while demonstrating and teaching our core values.
• Support and guide Team Members through career path while holding Team Members to a high standard of execution through coaching and accountability via Thorntons' Progressive Discipline Process
• Assist GM in facilitating the labor model by ensuring the team is working the schedule to our standard to maintain adequate coverage for all shifts
• Train and empower Team Members to de-escalate Guest service issues
• Communicates with Team Members in a positive manner that motivates and inspires them to act in accordance with Plan to Win strategy
• Uses a point-of-sale cash register and other electronic equipment
• Comply with all federal, state, and local inspectors by taking immediate and appropriate action, and communicating and maintaining records of all inspections, certificates, and necessary records
• Perform additional duties as assigned

Job description

Thorntons LLC in Richmond, CA is seeking a Store Manager to lead all aspects of the store with minimal supervision, ensuring a fast, friendly, fresh, clean, and in stock shopping experience for Guests.

The Store Manager will train and coach Team Members, oversee labor scheduling, food safety, and adherence to company initiatives while supporting the General Manager in achieving store goals.

Commitment to safety, recognition, and performance coaching will be expected as part of daily duties.