Store General Manager: Lead Team, Delight Guests

Thorntons LLC

Florida

On-site

USD 62,000 - 80,000

Full time

3 days ago
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Benefits offered by this job

Weekly pay
Free dispensed beverage during shift
Free meal per shift
Medical insurance
Dental insurance
Vision insurance
401k matching
Vacation leave
Sick leave
Life insurance

Job summary

Thorntons LLC seeks a General Manager in Florida to lead store operations, ensure a fast, friendly, fresh and in-stock shopping experience, and achieve performance targets. You will train and coach staff, drive safety and quality, and improve financial performance year over year under the Plan to Win strategy.

The GM oversees food production, inventory, scheduling, and brand standards while fostering a positive guest experience and a motivated team.

Qualifications

  • Minimum three (3) years single-unit management in retail and/or food and beverage industries
  • Food safety and handling certifications preferred
  • Must have reliable transportation

Responsibilities

  • Drive a safety culture by ensuring a clean, organized, and safe environment for all Team Members and Guests
  • Oversee daily execution of the Store Operating System to deliver a consistent Guest/brand experience
  • Grow top line P&L performance and control key financials; develop plans to meet budget
  • Track and manage inventory and submit accurate orders
  • Recruit, interview, hire and schedule Team Members
  • Train and empower Team Members to de-escalate guest service issues
  • Promote sales and profits within the local community
  • Maintain regular, predictable in-person attendance

Skills

Safety culture
Team leadership
Financial analysis
Inventory management
Guest service
Coaching & recognition
Staff training
Communication
Problem solving
Diversity & inclusion

Education

High School Diploma or GED

Tools

PeopleMatter
Workday
Reflexiso PDI
ESOEquipment

Job description

Thorntons LLC seeks a General Manager in Florida to lead store operations, ensure a fast, friendly, fresh and in-stock shopping experience, and achieve performance targets. You will train and coach staff, drive safety and quality, and improve financial performance year over year under the Plan to Win strategy.

The GM oversees food production, inventory, scheduling, and brand standards while fostering a positive guest experience and a motivated team.

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