Store Manager: Lead Teams, Elevate Family Experience

Carter's Inc.; New York (NY); On-site; USD 39,261 - 50,971; Full time

Benefits offered by this job

Health benefits

Discount on Carter’s products

Paid time off

Job summary

Carter’s Inc. in New York, NY is seeking a Store Manager to lead a team of sales associates in a fast-paced baby and children's clothing environment. You will coach staff, drive sales, and ensure store operations run smoothly while delivering an exceptional customer experience.

The role requires retail management experience, a high school diploma or GED, and the ability to lift 40 pounds. Carter’s offers competitive benefits, staff development, and opportunities for career growth.

Qualifications

• 3+ years of retail or related management experience leading direct reports.
• Ability to coach and develop a team to achieve sales goals.
• Proficient computer and technology skills (Outlook, Excel, Web navigation).
• High school diploma or GED.

Responsibilities

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team.
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement.
• Grow leaders through providing direction, delegation, and investing in their development.
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs.
• Execute merchandising and operations; manage payroll and budgets.
• Analyze KPIs and identify behaviors to drive results.
• Lead omnichannel experiences with trained teams on available tools.
• Reduce loss through consistent customer service, education, and operational controls.

Skills

Retail management

Leadership

Customer focus

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter’s Inc. in New York, NY is seeking a Store Manager to lead a team of sales associates in a fast-paced baby and children's clothing environment. You will coach staff, drive sales, and ensure store operations run smoothly while delivering an exceptional customer experience.

The role requires retail management experience, a high school diploma or GED, and the ability to lift 40 pounds. Carter’s offers competitive benefits, staff development, and opportunities for career growth.