Store Manager: Growth & Customer Experience Leader

Carpenter Canada Co.; New York, Northern (NY, KY); Hybrid; USD 75,000 - 105,000; Full time

Benefits offered by this job

Salary bonus potential

Medical, vision, and dental insurance

Employee Discount

401k plan

Paid Time Off

Tuition reimbursement

Job summary

Casper in New York is seeking a Store Manager to lead a high-performance team and drive sales growth across the market. You will develop a customer-centric environment, coach staff, manage store P&L, and execute business plans with leadership collaboration.

The role requires 5+ years as a people leader in retail, financial management, and a passion for service excellence. Relocation may be required; 40-hour weeks plus weekends. Salesforce experience a plus.

Qualifications

• 5+ years of experience as a people leader in retail, sales, customer service or hospitality.
• Proven leadership in attracting, developing and motivating top talent.
• Strong financial management and payroll budgeting experience.
• Excellent communication and customer-focused mindset.

Responsibilities

• Lead store sales targets and market penetration while managing P&L and expenses.
• Develop a customer-centric store environment and coaching culture.
• Oversee inventory movement and store operations for productivity.
• Create and execute quarterly/annual business plans with leadership input.

Skills

Leadership

Sales acumen

Customer service

Communication

Education

Bachelor's Degree

Tools

Salesforce

Job description

Casper in New York is seeking a Store Manager to lead a high-performance team and drive sales growth across the market. You will develop a customer-centric environment, coach staff, manage store P&L, and execute business plans with leadership collaboration.

The role requires 5+ years as a people leader in retail, financial management, and a passion for service excellence. Relocation may be required; 40-hour weeks plus weekends. Salesforce experience a plus.