Store Manager: Elevate Customer Experience & Team Growth

Knitwell Group; Nags Head (NC); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development

Community partnerships

Job summary

Knitwell Group in Nags Head, NC is seeking a Store Manager to lead customer and associate experiences, drive store profitability, and maintain visual standards. You will coach your team, oversee daily operations, and engage with the community to strengthen the brand locally.

We value hospitality, strong leadership, and clear communication. The role requires 2+ years in retail leadership; you’ll manage POS technology and champion a results-driven store culture.

Qualifications

• 2+ years retail Store Manager or service industry experience preferred.
• Hospitality mindset when engaging with customers and associates.
• Strong people management skills and ability to develop talent.
• Effective leadership, interpersonal, and communication skills.
• Technology proficient and able to operate a POS system.
• Strong business acumen and ability to develop strategies for results.
• Organize, delegate, and prioritize assignments to meet deadlines.

Responsibilities

• Lead customer and associate experiences in the store.
• Coach your team to reach their potential and foster a welcoming atmosphere.
• Drive profitability through sound budgeting and payroll oversight.
• Use technology to provide a seamless omnichannel shopping experience.
• Hire and build a store team through training and development.
• Promote in-store community events and philanthropic partnerships.
• Analyze reporting to develop short and long-term retail plans.
• Oversee day-to-day store operations, including opening and closing.

Skills

Hospitality mindset

People management

Leadership

Communication

POS system proficiency

Business acumen

Planning & prioritization

Tools

Point-of-Sale system

Job description

Knitwell Group in Nags Head, NC is seeking a Store Manager to lead customer and associate experiences, drive store profitability, and maintain visual standards. You will coach your team, oversee daily operations, and engage with the community to strengthen the brand locally.

We value hospitality, strong leadership, and clear communication. The role requires 2+ years in retail leadership; you’ll manage POS technology and champion a results-driven store culture.