Store Leader: Elevate CX, Lead & Grow Team

Knitwell Group; Philadelphia (Philadelphia County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development

Community partnerships

Job summary

Knitwell Group in Philadelphia is seeking a Store Manager to lead customer and associate experiences, drive profitability through exceptional operations, visual standards, and community engagement. You will coach your team to reach their potential and ensure a welcoming experience for all customers and staff.

You will hire and build an effective store team, oversee opening and closing, manage budgets and payroll, and use reporting to shape short- and long-term retail plans.

Qualifications

• 2+ years retail Store Manager or service industry experience.
• Hospitality mindset in customer interactions.
• Strong leadership, interpersonal and communication skills.
• Ability to develop talent and drive store performance.

Responsibilities

• Lead customer and associate experiences to drive a profitable store.
• Oversee opening/closing, daily operations, and budgeting.
• Coach and develop store team to reach targets.
• Analyze reporting to inform short- and long-term plans.
• Support community events and partnerships.

Skills

Hospitality mindset

People management

Leadership

Communication skills

POS system proficiency

Business acumen

Organize/delegate/prioritize

Tools

POS system

Job description

Knitwell Group in Philadelphia is seeking a Store Manager to lead customer and associate experiences, drive profitability through exceptional operations, visual standards, and community engagement. You will coach your team to reach their potential and ensure a welcoming experience for all customers and staff.

You will hire and build an effective store team, oversee opening and closing, manage budgets and payroll, and use reporting to shape short- and long-term retail plans.