Store Manager: Lead Teams, Delight Customers, Monthly Bonuses

Knitwell Group; Gloucester Township (NJ); On-site; USD 53,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Holidays

Monthly bonuses

Merchandise discounts

Discounts at sister brands

Professional development

Advancement opportunities

Community impact partnerships

Job summary

Knitwell Group is seeking a Store Manager in Gloucester Township, NJ to lead customer and associate experiences in-store. You will drive profitability through strong customer focus, staffing, and operational excellence.

Ideal candidates bring 2+ years of retail store management or service industry experience, hospitality mindset, and strong leadership. This role offers visibility, quarterly bonuses, and opportunities across our brands.

Qualifications

• 2+ years retail Store Manager or service industry experience (preferred).
• Hospitality mindset when engaging with customers and associates.
• Strong people management and talent development.
• Effective leadership, interpersonal, and communication skills.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Inspire, educate, and coach associates to leverage the brand’s behaviors to create genuine customer connections.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Hire and build an effective store team through training, coaching, and talent development.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Develop a strong operational dynamic within the team to achieve store goals.
• Promote in-store community events and philanthropic partnerships.
• Use tools and reporting to oversee store profitability, effective budgeting, and payroll.
• Analyze reporting to develop short and long-term retail plans.
• Manage the day-to-day operations of the store, including opening and closing.

Skills

Store management

Customer service

People management

Leadership

Communication skills

POS system operation

Tools

Point-of-sale system

Job description

Knitwell Group is seeking a Store Manager in Gloucester Township, NJ to lead customer and associate experiences in-store. You will drive profitability through strong customer focus, staffing, and operational excellence.

Ideal candidates bring 2+ years of retail store management or service industry experience, hospitality mindset, and strong leadership. This role offers visibility, quarterly bonuses, and opportunities across our brands.