Store Manager — Elevate Customer Experience & Sales

L'oreal Usa; New York (NY); On-site; USD 51,000 - 54,000; Full time

Benefits offered by this job

VIP Shop Discount

Learning & Development Opportunities

Employee Resource Groups

Mental Health & Wellness Programs

Job summary

Kiehl’s store in New York City is seeking a Store Manager to drive sales and deliver exceptional customer service. You will partner with the District Manager to meet store and individual goals while maintaining brand presentation and organized operations.

Responsibilities include delivering a best-in-class customer experience, training team members, managing schedules, visual merchandising, and adherence to company policies.

Qualifications

• Retail and/or cosmetic experience preferred.
• Analytical skills.
• Basic computer skills.
• Must be willing to work 2 closing shifts per week and 2 full weekends per month.
• High School Diploma or GED required.
• Must be 18 years or older.

Responsibilities

• Delivers a best in class experience to customers.
• Upholds standards of customer service excellence.
• Leader in productivity.
• Regular attendance and timeliness for all scheduled shifts.
• Assist District Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team.
• Enforce company policies and procedures.
• Perform open and close procedures for the store.
• Provide training to new store employees.
• Effectively execute visual directives, education selling tools and customer service standards.
• Perform other job-related duties as assigned.

Skills

Retail experience

Cosmetic experience

Analytical skills

Education

High School Diploma or GED

Tools

Basic computer skills

Job description

Kiehl’s store in New York City is seeking a Store Manager to drive sales and deliver exceptional customer service. You will partner with the District Manager to meet store and individual goals while maintaining brand presentation and organized operations.

Responsibilities include delivering a best-in-class customer experience, training team members, managing schedules, visual merchandising, and adherence to company policies.