Store Manager — Elevate Beauty Experience & Sales

L'Oréal; Houston (TX); On-site; USD 48,000 - 51,000; Full time

Benefits offered by this job

VIP shop discount

Learning & development access

Mental health & wellness programs

Employee resource groups

Job summary

Kiehl’s Since 1851 is seeking a Store Manager in Houston to lead day-to-day store operations, drive sales, and deliver an exceptional client experience. You will support district leadership, train staff, and ensure a polished brand image while meeting performance targets.

The role emphasizes service excellence, productivity, attendance, and compliance with company policies. Bilingual skills and flexibility with shifts are valued assets for success.

Qualifications

• Retail and cosmetic experience preferred.
• Prior key holder experience preferred.
• Customer service experience.
• Communication skills.
• Analytical skills.
• Basic computer skills.
• Must be willing to work 2 closing shifts per week and 2 full weekends per month.
• High School Diploma or GED required.
• Must be 18 years or older.
• Authorization to work in the United States on a full-time, permanent, ongoing basis is required. No immigration support/sponsorship offered for this role.
• Bilingual: Spanish or Mandarin (preferred).

Responsibilities

• Delivers a best in class experience to customers
• Upholds standards of customer service excellence
• Leader in productivity
• Regular attendance and timeliness for all scheduled shifts
• Assist District Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team
• Enforce company policies and procedures
• Perform open and close procedures for the store
• Provide training to new store employees
• Effectively execute visual directives, education selling tools and customer service standards
• Perform other job-related duties as assigned

Skills

Retail experience

Cosmetic experience

Customer service

Communication skills

Analytical skills

Basic computer skills

Weekend availability

18+ years old

US work authorization

Bilingual: Spanish or Mandarin

Education

High School Diploma or GED

Job description

Kiehl’s Since 1851 is seeking a Store Manager in Houston to lead day-to-day store operations, drive sales, and deliver an exceptional client experience. You will support district leadership, train staff, and ensure a polished brand image while meeting performance targets.

The role emphasizes service excellence, productivity, attendance, and compliance with company policies. Bilingual skills and flexibility with shifts are valued assets for success.