Store Manager - Elevate Customer Experience & KPIs

LensCrafters; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health Care

Retirement Savings

Paid Time Off/Vacation

Employee Discounts

Job summary

LensCrafters in Atlanta, Georgia, is seeking a Store Manager to lead the team, ensuring exceptional customer service and operational excellence. The role involves analyzing KPIs and training team members while maintaining a safe and engaging work environment.

Successful candidates will have over 4 years of management experience and strong skills in influencing, negotiation, and customer service. A competitive compensation package, including benefits, is offered.

Qualifications

• 4+ years of management/supervisory experience.
• Strong influencing and negotiating skills.
• Knowledge of current optical theory and merchandise.

Responsibilities

• Ensure the team provides unsurpassed Customer Service.
• Analyze reporting to improve store KPIs.
• Partner with the Doctor of Optometry to enhance customer experience.

Skills

Customer Service

Team Building

Management Skills

Basic Math Skills

Sales Skills

Education

High School diploma or equivalent

College degree or equivalent (preferred)

Tools

Cash Register

Computer

Job description

LensCrafters in Atlanta, Georgia, is seeking a Store Manager to lead the team, ensuring exceptional customer service and operational excellence. The role involves analyzing KPIs and training team members while maintaining a safe and engaging work environment.

Successful candidates will have over 4 years of management experience and strong skills in influencing, negotiation, and customer service. A competitive compensation package, including benefits, is offered.