Store Leader: Elevate Customer Experience & KPIs

EssilorLuxottica; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health care benefits

Retirement savings options

Employee discounts

Job summary

EssilorLuxottica is seeking a Store Manager in Atlanta, GA, to lead the LensCrafters team by ensuring excellent customer service and managing store operations effectively. The ideal candidate will have over 4 years of management experience and a strong background in retail and optical theory.

The Store Manager will drive key performance indicators and collaborate with the Doctor of Optometry to enhance patient experiences while fostering a supportive work environment.

Qualifications

• 4+ years management/supervisory experience.
• Comprehensive knowledge of operations and business implications.
• Knowledge of current optical theory and merchandise.

Responsibilities

• Ensure customer service excellence in LensCrafters.
• Provide training and coaching to the team.
• Analyze KPIs and implement action plans.

Skills

Management experience

Customer service skills

Communication skills

Sales skills

Basic math skills

Team building skills

Education

High School diploma or equivalent

College degree or equivalent (preferred)

Tools

Cash register

Computers

Job description

EssilorLuxottica is seeking a Store Manager in Atlanta, GA, to lead the LensCrafters team by ensuring excellent customer service and managing store operations effectively. The ideal candidate will have over 4 years of management experience and a strong background in retail and optical theory.

The Store Manager will drive key performance indicators and collaborate with the Doctor of Optometry to enhance patient experiences while fostering a supportive work environment.