Store Manager - Donated Goods Retail Leader

Goodwill Houston; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Goodwill Houston in Houston, TX is seeking a Store Manager to lead the donated goods retail operations, drive customer service, and manage a productive team.

You will oversee scheduling, training, budget adherence, cash handling, and ensure compliance with policies while maintaining safety and efficiency. The role requires flexibility, strong leadership, and a track record in retail management to support the organization’s mission and daily store performance.

Qualifications

• Bachelor’s Degree or equivalent work experience preferred.
• Minimum two years in management/supervisory roles preferred.
• Two years of retail sales experience preferred.
• Strong computer skills.
• Excellent time management and organizational skills.

Responsibilities

• Oversee day-to-day store operations and donated goods area.
• Hire, train, supervise, and evaluate team members.
• Manage budget and expense-to-revenue ratio.
• Ensure safety program and compliance with policies.
• Prepare schedules and monitor labor hours.
• Maintain cash controls and POS operations.

Skills

Time management

Strong communication

Team leadership

Adaptability

Punctual and dependable

Education

Bachelor’s degree or equivalent

Job description

Goodwill Houston in Houston, TX is seeking a Store Manager to lead the donated goods retail operations, drive customer service, and manage a productive team.

You will oversee scheduling, training, budget adherence, cash handling, and ensure compliance with policies while maintaining safety and efficiency. The role requires flexibility, strong leadership, and a track record in retail management to support the organization’s mission and daily store performance.