Store Manager: Customer Experience & Leadership

StorQuest Self Storage; San Leandro (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401(k) with Matching Contributions

Paid Time Off (PTO)

Holiday Perks

Performance-based Bonus

Team-building Events & Activities

Employee Assistance Program

Pet Insurance

Job summary

StorQuest Self Storage in California is hiring an Assistant Store Associate to welcome guests and help them find storage solutions. You’ll learn our storage products, handle payments, upsell merchandise, and guide customers through insurance options and truck rentals where available.

In this role you’ll keep the store clean, balance receipts, and participate in a team that values care, guest service, and a positive, energetic attitude on weekends and beyond.

Qualifications

• 1+ years in Customer Service/Sales preferred.
• High School Graduate preferred.
• Access to a mobile vehicle and valid driver’s license.
• Authorized to work in the U.S.
• Cash handling experience required.
• Weekend availability required.

Responsibilities

• Assist customers with rental process including payments and merchandise sales.
• Offer insurance and advise on truck rentals where available.
• Assist with past-due account collections when needed.
• Maintain an immaculate facility and perform minor maintenance tasks.
• Inspect stores daily and balance receipts; process payments and deposits.
• Provide friendly, solution-focused guest service and upsell where appropriate.

Skills

Customer Service

Sales experience

Cash handling

Weekend availability

Driver's license

Tech savvy

Team player

Positive attitude

Education

High School Diploma

Job description

StorQuest Self Storage in California is hiring an Assistant Store Associate to welcome guests and help them find storage solutions. You’ll learn our storage products, handle payments, upsell merchandise, and guide customers through insurance options and truck rentals where available.

In this role you’ll keep the store clean, balance receipts, and participate in a team that values care, guest service, and a positive, energetic attitude on weekends and beyond.