Store Lead: Banking Advisory & Customer Growth

TD Bank Group (TD); Orleans (MA); On-site; USD 40,000 - 62,000; Full time

Job summary

TD Bank Group (TD) in Orleans, MA is seeking an Assistant Store Manager to lead day-to-day service, sales, and operations, while growing customer relationships through TD’s convenient, advisory, and personalized experience. This role can oversee the teller line and platform with informed decision-making for daily work.

The position requires 2+ years in customer-facing or sales roles, leadership experience, and strong communication. Notary license preferred; NMLS registration may be beneficial.

Qualifications

• Undergraduate degree or equivalent experience.
• 2+ years experience working with customers and/or sales.
• Supervisory or leadership experience preferred.
• Demonstrated ability to provide Legendary Customer Service.
• Proficient in Microsoft Office.
• Notary License (Preferred).
• Active NMLS registration (preferred) for loan discussions.

Responsibilities

• Lead a team of advice and service colleagues to meet store objectives.
• Provide day-to-day leadership for personalized service and guidance.
• Deliver end-to-end customer advice and product recommendations.
• Coach the team on adherence to regulatory guidelines and risk controls.
• Drive referrals and growth through customer interactions and outreach.

Skills

Customer service

Leadership

Communication

Sales

Time management

Education

Undergraduate degree or equivalent experience

2+ years experience in customer-facing roles or sales

Notary License (Preferred)

Active NMLS registration (preferred)

Tools

Microsoft Office

Job description

TD Bank Group (TD) in Orleans, MA is seeking an Assistant Store Manager to lead day-to-day service, sales, and operations, while growing customer relationships through TD’s convenient, advisory, and personalized experience. This role can oversee the teller line and platform with informed decision-making for daily work.

The position requires 2+ years in customer-facing or sales roles, leadership experience, and strong communication. Notary license preferred; NMLS registration may be beneficial.