Store Manager – Auto Service & Tire Leader

Max Auto Glass; Phoenix (AZ); In loco; USD 65.000 - 85.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus opportunities

Paid training

Medical benefits

Dental benefits

Vision benefits

Paid time off

Career advancement

Descrizione del lavoro

Max Auto Glass in Phoenix or Tucson, AZ, is seeking a Store Manager for Automotive Service and Tire to lead daily operations and own the customer experience. You will drive profitability, coach a growing team, and ensure safety and quality across service, tires, and parts.

You will report to district leadership, manage inventory and vendor relationships, and guide performance with data-driven KPIs. This full-time role offers bonus opportunities and a clear path to store leadership within Sun

Competenze

• 5+ years of experience in automotive service, tire, retail, or store management.
• Demonstrated ability to motivate, coach, and lead high‑performing teams in a fast‑paced, customer‑facing environment.
• Experience managing store performance, operational plans, KPIs, budgets, labor, inventory, or P&L‑related results.
• Strong customer service, sales, problem‑solving, and communication skills, with the ability to resolve issues professionally and follow through on commitments.
• Ability to work in a process‑driven environment with attention to detail, accountability, and sound judgment.
• Comfortable using POS systems, basic computer tools, reports, and store performance data to guide decisions and coach performance.
• Must be 18 years of age or older.

Mansioni

• Lead the store team to deliver a professional, customer‑first experience that builds trust, repeat business, and long‑term customer relationships.
• Recruit, hire, onboard, train, coach, and develop teammates to drive performance, engagement, and retention.
• Set clear expectations and hold the team accountable while maintaining a positive, inclusive, and safety‑focused work environment.
• Analyze store metrics and execute action plans to meet or exceed targets—sales, car count, average repair order, gross profit, labor, productivity, conversion, and controllable expenses.
• Own store‑level P&L by driving revenue growth, labor efficiency, cost control, and inventory discipline.
• Manage parts and tire inventory in the POS, including receiving, invoicing, returns, core returns, and warranty tracking.
• Resolve escalated customer concerns with urgency and professionalism, partnering with District leadership and Customer Care as needed.
• Serve as the primary store contact for vendors, facilities, and equipment needs, escalating through the appropriate channels.
• Keep the store clean, safe, organized, and compliant with company standards, safety procedures, and applicable regulatory requirements.
• Work a flexible schedule based on business needs—including opening and closing shifts, weekends, and occasional holidays as applicable; perform other duties as assigned.

Formazione

High school diploma or equivalent

Descrizione del lavoro

Max Auto Glass in Phoenix or Tucson, AZ, is seeking a Store Manager for Automotive Service and Tire to lead daily operations and own the customer experience. You will drive profitability, coach a growing team, and ensure safety and quality across service, tires, and parts.

You will report to district leadership, manage inventory and vendor relationships, and guide performance with data-driven KPIs. This full-time role offers bonus opportunities and a clear path to store leadership within Sun