Store Leadership Specialist: Customer Experience & Omni Ops

Designer Brands; Germantown (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Designer Brands in Germantown, TN is seeking a store team member to support management in delivering exceptional customer service, merchandising, omni-channel activities and inventory control to drive sales.

You will partner with the management team to execute daily priorities, maintain store standards, assist in scheduling, training, and maintaining a safe, energetic in-store environment while providing a positive experience for customers.

Qualifications

• Minimum 2 years management experience.
• Minimum high school graduate or equivalent.
• Some college preferred.

Responsibilities

• Maintain store standards and open/close tasks including cleaning and recovery.
• Communicate action plans to ensure daily, weekly and monthly goals are met.
• Elevate customer experience by modeling CEL behaviors and coaching staff.
• Support inventory, omni activities and store recovery to drive sales.

Skills

Customer service

Team collaboration

Communication

Time management

Availability

POS tech literacy

Physical stamina

Lifting up to 50 lbs

Mobility

Education

High school diploma or equivalent

Some college preferred

Job description

Designer Brands in Germantown, TN is seeking a store team member to support management in delivering exceptional customer service, merchandising, omni-channel activities and inventory control to drive sales.

You will partner with the management team to execute daily priorities, maintain store standards, assist in scheduling, training, and maintaining a safe, energetic in-store environment while providing a positive experience for customers.