Store Team Lead: Customer Experience & Omni-Channel

Banana Republic; Orland Park (IL); On-site; USD 22,000 - 26,000; Part time

Benefits offered by this job

Discounts

Paid time off

Volunteer hours

401(k) matching

Stock purchase plan

Insurance - medical/dental/vision

Job summary

Banana Republic is seeking a store role focused on supporting the leadership team by performing assigned tasks and modeling brand selling behaviors to deliver a best-in-class customer experience. You will help educate customers about loyalty programs, assist during non-peak hours with a customer-first focus, and collaborate to complete tasks efficiently while maintaining store standards.

You will become an expert on the brand's selling behaviors, support the store leadership with effective

Qualifications

• Retail or customer-facing experience preferred.

Responsibilities

• Deliver exceptional customer service and drive sales through product knowledge and personalized recommendations.
• Educate customers about loyalty programs and brand offerings.
• Role model brand selling behaviors to ensure a best-in-class customer experience.
• Support store leadership during non-peak hours with customer focus as a priority.
• Collaborate with team to complete tasks efficiently and maintain store standards.
• Assist with product lifecycle knowledge and store operations, including opening/closing duties.

Job description

Banana Republic is seeking a store role focused on supporting the leadership team by performing assigned tasks and modeling brand selling behaviors to deliver a best-in-class customer experience. You will help educate customers about loyalty programs, assist during non-peak hours with a customer-first focus, and collaborate to complete tasks efficiently while maintaining store standards.

You will become an expert on the brand's selling behaviors, support the store leadership with effective