Store Leadership Pro: Assist GM & Elevate Experience

Victra; Texas; Hybrid; USD 43,000 - 67,000; Full time

Benefits offered by this job

Paid Training

Premium Health, Dental, and Vision

401K Match

Tuition Reimbursement

50% off Verizon Service

Referral Bonus

Career Advancement Opportunities

Job summary

Victra is the largest Verizon authorized retailer in the United States, seeking an Assistant General Manager to lead a store team, coach sales specialists, and deliver outstanding customer experiences daily. You will drive sales targets, manage daily operations, and ensure best-in-class merchandising while upholding our values of performance, collaboration, integrity, and innovation.

This role offers training, advancement opportunities, and a chance to influence store performance across a

Qualifications

• Background in customer service within the retail, restaurant, or wireless industry preferred.
• 1-2 years of experience in a Customer Service or leadership role.
• Management experience in a commissions-based sales environment.
• Proven track record of achieving challenging team and individual sales goals.
• High school diploma or GED.
• Willingness to work evenings, weekends, holidays, November through December.

Responsibilities

• Leading your team by resolving customer issues and assisting with customer transactions.
• Taking direction from store leader on day-to-day operations.
• Setting and sharing daily/weekly/monthly goals with sales teams.
• Providing your team with training and mentoring to deliver an outstanding customer experience by handling customer flow and store traffic.
• Identifying selling skill gaps and building development plans to meet sales metrics.
• Running store operations – analyzing staffing needs, reporting financial data, handling cash, ensuring up-time.
• Monitoring inventory and maintaining store cleanliness and security.
• Leading store merchandising and planogram compliance.
• Completing store opening and closing activities.
• Collective responsibility on attaining store targets daily/weekly/monthly.

Skills

Team leadership

Sales targets

Customer service

Coaching

Merchandising

Education

High school diploma or GED

Job description

Victra is the largest Verizon authorized retailer in the United States, seeking an Assistant General Manager to lead a store team, coach sales specialists, and deliver outstanding customer experiences daily. You will drive sales targets, manage daily operations, and ensure best-in-class merchandising while upholding our values of performance, collaboration, integrity, and innovation.

This role offers training, advancement opportunities, and a chance to influence store performance across a