Store Leadership & Performance Coach

Jobtome

Midlothian (TX)

On-site

USD 50,000 - 80,000

Full time

11 days ago

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Job summary

Kroger is seeking a store operations leader to support the store manager in enhancing the customer shopping experience and driving performance across departments in a fast-paced retail environment. The role requires guiding teams, executing merchandising plans and maintaining safety, with emphasis on inclusive leadership and community engagement.

The successful candidate will leverage KPIs and data insights to improve service, manage budgets, and collaborate with department heads to meet sales

Qualifications

  • Minimum high school diploma or GED.
  • 1 year of experience as department manager or similar role.
  • Experience leading and coaching associates to meet service, operational and business goals.
  • Experience using KPIs and data insights to drive decisions.

Responsibilities

  • Assist store manager and associates in delivering a favorable customer experience.
  • Lead merchandising and operating initiatives with teams.
  • Develop action plans from Associate Insight survey results.
  • Identify store opportunities and create timely solutions.
  • Model inclusive leadership and promote diversity.
  • Manage total store operations in manager's absence.
  • Help achieve sales, wage, and profit budgets and safety targets.
  • Collaborate with department managers to maximize sales and reduce shrink.

Skills

Leadership
Customer service
Communication
Team building

Education

High school diploma or GED

Tools

KPIs
Data insights

Job description

Kroger is seeking a store operations leader to support the store manager in enhancing the customer shopping experience and driving performance across departments in a fast-paced retail environment. The role requires guiding teams, executing merchandising plans and maintaining safety, with emphasis on inclusive leadership and community engagement.

The successful candidate will leverage KPIs and data insights to improve service, manage budgets, and collaborate with department heads to meet sales

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