Customer-Centric Store Leader & Coach

Carters Inc.; Dawsonville (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

30% employee discount

Paid time off and holidays

Parental leave and adoption assistance

Education programs

Job summary

Carter's Inc. is seeking an Assistant Store Manager to be the first face of the brand for growing families. You will lead a team, deliver exceptional customer service, and help educate customers on our baby essentials and school-ready products.

Join a welcoming culture that values growth, training, and development, with opportunities to advance while supporting work-life balance and a strong equity focus across Carter’s brands.

Qualifications

• Minimum of 1 year of retail or related management experience.
• Proven leadership and customer engagement skills.
• Proficient with Outlook and Excel.
• Ability to lift up to 40 pounds and perform physical tasks as needed.

Responsibilities

• Execute workforce management to ensure customer focus on the sales floor.
• Welcome customers and help with product styles, features, and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Coach others to success while maintaining service standards and omnichannel experience.
• Analyze business performance and drive KPIs with the team.

Skills

Leadership

Customer engagement

Communication

Computer skills

Retail management experience

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter's Inc. is seeking an Assistant Store Manager to be the first face of the brand for growing families. You will lead a team, deliver exceptional customer service, and help educate customers on our baby essentials and school-ready products.

Join a welcoming culture that values growth, training, and development, with opportunities to advance while supporting work-life balance and a strong equity focus across Carter’s brands.