Store Leadership & Ops Coach — Growth, Visuals & People

Abercrombie & Fitch Co.; Burlington, Northern (MA, KY); Hybrid; USD 42,000 - 57,000; Full time

Benefits offered by this job

Quarterly incentive program

Paid time off

Volunteer day

Merchandise discount

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Training and development

Career advancement

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy with daily store operations in a fast-paced environment. You will lead staffing, training, and development while driving sales through product knowledge and visual merchandising.

The role emphasizes customer service excellence, brand presentation, and data-driven decision making, with opportunities for growth and internal advancement within the store organization.

Qualifications

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Ability to work in a fast-paced environment.

Responsibilities

• Perform opening and closing routines and supervise salesfloor and stockroom.
• Conduct staffing, scheduling operations and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays and merchandise presentation.
• Analyze reporting to inform decisions and protect store assets.
• Operate POS systems and fulfill omni-channel orders.

Skills

Customer service

Sales analysis

Staff supervision

Scheduling

Payroll management

Product knowledge

Visual merchandising

Communication

Leadership

Coaching

Education

Bachelor's degree or 1 year supervisory experience

Tools

POS systems

Inventory management software

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy with daily store operations in a fast-paced environment. You will lead staffing, training, and development while driving sales through product knowledge and visual merchandising.

The role emphasizes customer service excellence, brand presentation, and data-driven decision making, with opportunities for growth and internal advancement within the store organization.