Store Leader: Sales, Ops & People Coach

A&F Stores, Inc.; Asheville (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per year

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) Savings Plan with Company Match

Training and Development Opportunities

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to lead store operations, drive sales through analytical insights, and deliver outstanding customer service. You will supervise staff, manage scheduling and payroll, train non-management team members, and ensure brand standards across visual displays and inventory control.

The role emphasizes product knowledge, omni-channel fulfillment, and representing the brand while upholding company culture and values in a fast-paced retail environment.

Qualifications

• Bachelor's degree or supervisory experience in a customer-facing role is required or preferred.
• Strong communication and interpersonal skills with a focus on customer service.
• Ability to lead, coach, and develop non-management staff while driving sales.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Customer focus

Communication

Interpersonal skills

Team building

Initiative

Detail-oriented

Proactive thinking

Fast-paced environment

Education

Bachelor's degree OR one year of supervisory experience in a customer-facing role

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to lead store operations, drive sales through analytical insights, and deliver outstanding customer service. You will supervise staff, manage scheduling and payroll, train non-management team members, and ensure brand standards across visual displays and inventory control.

The role emphasizes product knowledge, omni-channel fulfillment, and representing the brand while upholding company culture and values in a fast-paced retail environment.