Store Leader: Sales, Ops & Talent Growth

Abercrombie & Fitch Co.; Strongsville (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy with hands-on operations and people leadership.

You will drive sales by analyzing the business, delivering best-in-class customer service, and overseeing daily store routines from opening to closing. You will lead recruiting, training, and development while maintaining brand standards, including on-floor styling, inventory controls, and omni-channel support.

Qualifications

• Experience delivering exceptional customer service in a fast-paced retail environment.
• Ability to manage staffing, scheduling and payroll processes.
• Strong leadership to train and develop non-management team members.

Responsibilities

• Open and close store operations.
• Supervise salesfloor and stockroom for service excellence and smooth operations.
• Coordinate staffing and scheduling, including payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness to drive sales.
• Create and maintain compelling visual displays.
• Analyze reports to inform decisions.
• Protect store assets and manage inventory control.
• Operate POS registers and systems.
• Fulfill omni-channel orders.
• Represent the Abercrombie brand and values.

Skills

Customer service

Staffing & scheduling

Payroll management

Team training

Visual merchandising

Brand knowledge

Sales analysis

Inventory control

POS systems

Customer engagement

Tools

POS systems

Inventory software

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy with hands-on operations and people leadership.

You will drive sales by analyzing the business, delivering best-in-class customer service, and overseeing daily store routines from opening to closing. You will lead recruiting, training, and development while maintaining brand standards, including on-floor styling, inventory controls, and omni-channel support.