Store Leadership & Operations Manager

Dollar General Corporation; Johnstown (Cambria County); On-site; USD 45,000 - 60,000; Full time

Job summary

Dollar General Corporation is seeking a Store Manager to lead all store operations, oversee staff, and ensure sales, safety, and customer satisfaction. You will recruit, train, and evaluate employees; manage inventory, ordering, shelf presentation, and daily opening/closing routines; analyze performance and drive profitability.

The ideal candidate has retail management experience, strong leadership, and ability to implement company policies while delivering excellent service in a fast-paced

Qualifications

• High school diploma or equivalent, preferred.
• One year of management experience in a retail environment preferred.
• Knowledge of recruiting, interviewing, hiring, counseling and termination practices.
• Knowledge of cash, facility and safety control policies and practices (deposits, store keys, etc.)
• Ability to read and interpret documents such as safety rules and operating instructions.

Responsibilities

• Recruits, selects, and retains qualified employees according to federal and state labor laws and Company policies; ensure store is properly staffed.
• Provides proper training for employees; conducts performance evaluations; identifies gaps for appropriate solutions and/or counseling, up to and including termination.
• Makes recommendations regarding employee pay rate and advancement.
• Communicates performance, conduct and safety expectations regularly; coordinates meetings and events to encourage safety, security and policies.
• Ensures that the store is appropriately staffed and effectively opened and closed each day. Opens the store a minimum of two times per week; closes the store a minimum of two times per week.
• Evaluates operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
• Orders to ensure the meeting or exceeding of in-stock targets; reviews ordering plan, seasonal direction and inventory management issues on a weekly basis; follows up on Basic Stock Replenishment (BSR)/cycle counts.
• Facilitates the efficient staging, stocking and storage of merchandise by following defined Company work processes.
• Ensures that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
• Maintains accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Ensures the financial integrity of the store through strict cashier accountability, key control, and adherence to stated Company security practices and cash control procedures.
• Provides superior customer service leadership.
• Maintains a clean, well-organized store; facilitates a safe and secure working and shopping environment.
• Ensures that the store is adequately equipped with tools necessary to perform required tasks.
• Follows Company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and Company communications; ensures employee compliance.
• Completes all paperwork and documentation according to guidelines and deadlines.

Skills

Store management

Staff supervision

Hiring & recruiting

Customer service

Cash handling

Inventory control

Safety compliance

Training & coaching

Communication

Problem solving

Education

High school diploma

Job description

Dollar General Corporation is seeking a Store Manager to lead all store operations, oversee staff, and ensure sales, safety, and customer satisfaction. You will recruit, train, and evaluate employees; manage inventory, ordering, shelf presentation, and daily opening/closing routines; analyze performance and drive profitability.

The ideal candidate has retail management experience, strong leadership, and ability to implement company policies while delivering excellent service in a fast-paced