Store Leadership Lead — Retail & Customer Experience

Lids; Lakewood (CO); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits

Employee discount

Career development

Job summary

Lids in Colorado is seeking an Assistant Store Manager to lead daily store operations, drive sales, and deliver exceptional customer service. This role requires strong leadership, training, and a hands-on approach to store performance.

You will supervise staff, manage scheduling, training, and merchandising while ensuring adherence to company policies and creating a welcoming team atmosphere for both customers and employees.

Qualifications

• Proven ability to lead a retail team and meet sales targets.
• Strong customer-service focus with a friendly, professional demeanor.
• Excellent communication and coaching skills.

Responsibilities

• Act as Manager on Duty when Store Manager is absent.
• Schedule staff and manage training and development.
• Uphold company policies, standards, and visual guidelines.
• Oversee store operations, cash handling, and inventory processes.
• Lead by example to create an inclusive and high-energy team environment.

Skills

People leadership

Sales-driven

Customer service

Communication

Job description

Lids in Colorado is seeking an Assistant Store Manager to lead daily store operations, drive sales, and deliver exceptional customer service. This role requires strong leadership, training, and a hands-on approach to store performance.

You will supervise staff, manage scheduling, training, and merchandising while ensuring adherence to company policies and creating a welcoming team atmosphere for both customers and employees.