Store Leadership: Elevate Sales & Customer Experience

World Market; Town of Brookfield (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Flexible scheduling

Shopping discount

Team recognition

Wellness resources

Career growth training

Medical benefits

401(k)

Job summary

World Market in Wisconsin is seeking an Assistant Manager to lead a high-performance team and drive sales while upholding our values, brand, and standards. In partnership with the Store Manager, you’ll oversee Customer Experience, Freight Flow, Operations and Merchandising, and you’ll coach employees to deliver exceptional service.

You will recruit and develop staff, execute daily priorities, and ensure loss prevention and safety protocols are followed, with flexibility to work nights, weekends

Qualifications

• Minimum of 2+ years of leadership experience in a fast-paced specialty retail environment preferred
• Ability to work a flexible schedule, including nights, weekends and holidays, based on business needs
• Must be able to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed

Responsibilities

• Lead a customer-first selling culture and drive engagement, loyalty, visuals and brand values.
• Analyze business trends using available reporting to identify opportunities and take action.
• Recruit, develop and retain a high-performance team aligned with company values.
• Plan for and execute daily business tasks in the Store Manager's absence.
• Ensure adherence to Loss Prevention policies and inventory management initiatives.
• Support a safe work environment through ongoing safety training and awareness.

Skills

Leadership experience

Communication skills

Coaching

De-escalation

Planning & prioritizing

Urgency

Attention to detail

Problem solving

Decision making

Delegation

Execute daily priorities

Job description

World Market in Wisconsin is seeking an Assistant Manager to lead a high-performance team and drive sales while upholding our values, brand, and standards. In partnership with the Store Manager, you’ll oversee Customer Experience, Freight Flow, Operations and Merchandising, and you’ll coach employees to deliver exceptional service.

You will recruit and develop staff, execute daily priorities, and ensure loss prevention and safety protocols are followed, with flexibility to work nights, weekends