Store Assistant Manager - Customer Experience Leader

White House | Black Market, Inc.; Wauwatosa (WI); Presencial; USD 40.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/dental/vision insurance

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Descripción de la vacante

White House | Black Market, Inc. in Wisconsin is seeking an Assistant Manager to support the Store Manager in leading the team, delivering a seamless customer experience, and driving store performance.

You will develop associates, lead by example on the sales floor with an omni-channel approach, manage inventory, and ensure inviting store presentation while upholding brand standards. Availability includes nights, weekends, and holidays.

Formación

• 3 years of retail management experience preferred.
• Flexible availability — including nights, weekends, and holidays.
• Must be at least 18 years old.
• Ability to bend, reach, stretch for products and lift up to 50 pounds.

Responsabilidades

• Build, lead, and develop a team to deliver a customer-centered experience.
• Take ownership to achieve the store's financial goals and motivate the team.
• Assist in hiring, development, and coaching of associates.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Maintain a visually inspiring store environment reflecting brand standards.
• Own store operations including inventory management and daily replenishment.
• Ensure compliance with policies and guidelines.
• Build community connections through in-store events and philanthropy.

Conocimientos

Retail management

Customer service

Communication

Team leadership

Flexibility

Descripción del empleo

White House | Black Market, Inc. in Wisconsin is seeking an Assistant Manager to support the Store Manager in leading the team, delivering a seamless customer experience, and driving store performance.

You will develop associates, lead by example on the sales floor with an omni-channel approach, manage inventory, and ensure inviting store presentation while upholding brand standards. Availability includes nights, weekends, and holidays.