Store Leadership: Customer Experience & Operations

Dollar Tree, Inc.; Doctor Phillips (FL); Sur place; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Employee Assistance Program

Retirement plans

Educational Assistance

Résumé du poste

Dollar Tree, Inc. is seeking an Assistant Store Manager to support daily store operations, customer service, and the development of store associates.

You will assist with opening and closing procedures, merchandise organization from delivery truck to sales floor, maintaining seasonal areas, and ensuring displays meet company standards. The role requires strong communication, interpersonal and written skills, the ability to lift up to 55 lbs, and a commitment to safety.

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives is required.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. and meet demands of frequent walking, standing, and repetitive lifting.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.

Responsabilités

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address any questions or concerns they may have.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained.
• Perform opening and closing procedures as needed.
• Process all corporate directives and communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, floors, trash, and neatness.
• Other duties as assigned.

Connaissances

Customer service

Communication

Team leadership

Store operations

Safety compliance

Formation

High school diploma or equivalent

Outils

POS systems

Description du poste

Dollar Tree, Inc. is seeking an Assistant Store Manager to support daily store operations, customer service, and the development of store associates.

You will assist with opening and closing procedures, merchandise organization from delivery truck to sales floor, maintaining seasonal areas, and ensuring displays meet company standards. The role requires strong communication, interpersonal and written skills, the ability to lift up to 55 lbs, and a commitment to safety.