Store Leadership & Customer Experience Lead

Lids; Gurnee (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Generous employee discount and exclusi

Career development opportunities and

A collaborative, innovative, and team‑

Early Wage Access options

Job summary

Lids Sports Group is seeking an Assistant Store Manager in Illinois to lead daily store operations, coach team members, and deliver exceptional customer service. You will manage scheduling, ensure merchandising standards, and support inventory control while upholding company policies and brand experience.

Ideal candidates bring retail leadership experience, strong communication skills, and a passion for sports fashion.

Qualifications

• 3+ years in retail leadership or supervisory role.
• Proven ability to meet sales targets and drive customer satisfaction.
• Strong interpersonal and communication skills with a team focus.

Responsibilities

• Act as manager on duty to handle scheduling and customer issues.
• Lead and train store associates on sales strategies and policy compliance.
• Ensure visual standards, merchandising, and store cleanliness.
• Oversee cash handling and daily financial controls.
• Support inventory counting and backroom organization.

Skills

Sales targets

Interpersonal skills

Self-motivated

Job description

Lids Sports Group is seeking an Assistant Store Manager in Illinois to lead daily store operations, coach team members, and deliver exceptional customer service. You will manage scheduling, ensure merchandising standards, and support inventory control while upholding company policies and brand experience.

Ideal candidates bring retail leadership experience, strong communication skills, and a passion for sports fashion.