Store Leadership: Assistant Manager & Team Coach

Lids; Schaumburg (IL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Generous employee discount and perks

Career development and training

Collaborative team environment

Early Wage Access options

Job summary

Lids Sports Group is seeking an Assistant Store Manager in Schaumburg to lead daily store operations, mentor the team, and ensure exceptional customer experiences. You will oversee selling strategies, training, and adherence to brand standards in a fast-paced retail setting.

The role emphasizes people management, operations execution, and a focus on delivering sales goals while maintaining a welcoming, inclusive store environment.

Qualifications

• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

Responsibilities

• Lead, execute and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
• Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
• Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
• Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with Company Dress Code Policy.

Skills

Sales results

Interpersonal skills

Independent work

Job description

Lids Sports Group is seeking an Assistant Store Manager in Schaumburg to lead daily store operations, mentor the team, and ensure exceptional customer experiences. You will oversee selling strategies, training, and adherence to brand standards in a fast-paced retail setting.

The role emphasizes people management, operations execution, and a focus on delivering sales goals while maintaining a welcoming, inclusive store environment.