Store Leadership Coach — Elevate Sales & Service

Timberland; Houston (TX); On-site; USD 24,000 - 33,000; Full time

Job summary

Timberland in Houston seeks a Supervisor to support the store leadership, lead by example, coach associates, and ensure operational excellence across customer engagement, merchandising, and store standards. You will work with the Store Manager and Assistant Store Manager to maximize profitability and foster an inclusive team culture in a fast-paced retail environment.

This role is ideal for someone who thrives in a customer-focused setting, enjoys mentoring others, and is passionate about

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• High school diploma or equivalent required; an associate degree is preferred.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Skills

Retail leadership

Coaching & development

Communication

Adaptability

Independent work

Tech literacy

Retail software tools

Education

High school diploma or equivalent

Associate degree

Tools

Retail software tools

Job description

Timberland in Houston seeks a Supervisor to support the store leadership, lead by example, coach associates, and ensure operational excellence across customer engagement, merchandising, and store standards. You will work with the Store Manager and Assistant Store Manager to maximize profitability and foster an inclusive team culture in a fast-paced retail environment.

This role is ideal for someone who thrives in a customer-focused setting, enjoys mentoring others, and is passionate about