Store Supervisor: Lead, Coach & Elevate Customer Experience

icebreaker; Dawsonville (GA); On-site; USD 24,000 - 33,000; Full time

Job summary

The North Face in Dawsonville, GA is seeking a Supervisor to support the store's leadership team and drive exceptional customer experience. You will lead by example, coach associates, and ensure operational excellence across engagement, merchandising, and store standards.

In partnership with Store Manager, you will help maximize profitability, foster an inclusive culture, and contribute to the store’s success.

Qualifications

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication with the ability to influence across levels.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Promote community engagement by participating in local initiatives and events.

Job description

The North Face in Dawsonville, GA is seeking a Supervisor to support the store's leadership team and drive exceptional customer experience. You will lead by example, coach associates, and ensure operational excellence across engagement, merchandising, and store standards.

In partnership with Store Manager, you will help maximize profitability, foster an inclusive culture, and contribute to the store’s success.