Store Leadership Coach: Elevate Customer Experience

Vans; Honolulu (HI); On-site; USD 28,000 - 41,000; Full time

Job summary

The North Face is seeking a Supervisor in Hawaii to help lead our store’s performance and deliver an exceptional customer experience. You’ll work with the Store Manager and Assistant Manager to coach associates, maintain merchandising standards, and drive operational excellence.

This role requires 1+ years in retail or store leadership, a high school diploma, and a passion for delivering top-tier service in a fast-paced environment. Competitive hourly pay and benefits.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced environment.
• High School Diploma or equivalent preferred.
• Strong customer engagement and sales execution.
• Able to stand for long periods and perform physical tasks.

Responsibilities

• Lead the store's leadership team to deliver excellent customer experience.
• Coach and develop associates to meet sales and productivity goals.
• Oversee opening/closing, floor coverage, and stockroom operations.
• Maintain visual merchandising and inventory integrity.

Skills

Leadership

Customer service

Communication

Adaptability

Time management

Office tools

POS systems

Physical stamina

Education

High School Diploma

Tools

Microsoft Office

POS systems

Job description

The North Face is seeking a Supervisor in Hawaii to help lead our store’s performance and deliver an exceptional customer experience. You’ll work with the Store Manager and Assistant Manager to coach associates, maintain merchandising standards, and drive operational excellence.

This role requires 1+ years in retail or store leadership, a high school diploma, and a passion for delivering top-tier service in a fast-paced environment. Competitive hourly pay and benefits.