Store Manager: Lead Teams, Drive Customer Experience

The North Face; Honolulu (HI); On-site; USD 72,000 - 90,000; Full time

Job summary

The North Face in Honolulu, Hawaii seeks a Store Manager to lead the store and drive performance while delivering exceptional customer experiences. You will guide a diverse team and uphold brand standards in a fast-paced retail setting.

You will manage scheduling, inventory, loss prevention, and coaching to achieve sales targets and maintain operational excellence. This role rewards accountability and teamwork.

Qualifications

• 3-5 years of related professional/retail management experience.
• High School diploma required; associate's degree preferred.
• Undergraduate or graduate degrees are valued but not required—your leadership impact matters most.

Responsibilities

• Model exceptional customer service and selling behaviors to elevate the in-store experience.
• Partner with store leaders and associates to achieve and exceed sales goals, monitoring progress against KPIs.
• Recruiting, hiring, onboarding, and performance evaluations; promotions and terminations as needed.

Skills

Store leadership

Coaching & development

Communication skills

Adaptability

Retail software

Education

High School Diploma

Associate's degree preferred

Tools

POS software

Job description

The North Face in Honolulu, Hawaii seeks a Store Manager to lead the store and drive performance while delivering exceptional customer experiences. You will guide a diverse team and uphold brand standards in a fast-paced retail setting.

You will manage scheduling, inventory, loss prevention, and coaching to achieve sales targets and maintain operational excellence. This role rewards accountability and teamwork.