Store Leadership: Assistant Manager (Luxury Retail)

Socket.dev; San Marcos (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Paid Time Off

Clothing Allowance

Generous Employee Discount

Paid Parental Leave

Wellness benefits/Calm membership

Medical, dental, vision

Job summary

rag & bone seeks an Assistant Store Manager in Seattle to join a store leadership team focused on delivering best-in-class experiences. The role partners with the Store Manager to drive operations, customer service and staff development while upholding the brand’s standards and values.

The right candidate has 4–6+ years in luxury retail with proven management experience, strong leadership, and a passion for coaching teams to exceed store KPIs.

Qualifications

• 4-6+ years of retail experience in specialty, contemporary, or luxury environments
• Minimum 1-2 years of management experience
• Advanced clienteling skills with the ability to build and grow a loyal customer base
• Proven ability to drive sales performance and achieve store KPIs
• Strong leadership presence on the sales floor with a hands-on, lead-by-example approach
• Ability to analyze sales reports, KPIs, and business trends to make informed decisions

Responsibilities

• Display best-in-class customer service techniques, build customer loyalty through clienteling standards and sales interactions.
• Train staff on store operations tasks from register to stock room.
• Maintain cash handling and register procedures.
• Oversee payroll procedures and store scheduling.
• Delegate to ensure efficient store operations and develop team members.
• Coach and develop retail associates to meet store goals.
• Assist in recruitment, onboarding, training and development of staff.
• Identify and manage store business plans to drive performance and opportunities.
• Analyze sales data to determine needs and help set strategies to achieve goals.
• Build customer loyalty and grow the clientele.
• Maintain product knowledge and share it with staff.
• Encourage team selling and align with brand philosophy.

Skills

Clienteling

Sales leadership

Retail operations

KPI analysis

Staff development

Job description

rag & bone seeks an Assistant Store Manager in Seattle to join a store leadership team focused on delivering best-in-class experiences. The role partners with the Store Manager to drive operations, customer service and staff development while upholding the brand’s standards and values.

The right candidate has 4–6+ years in luxury retail with proven management experience, strong leadership, and a passion for coaching teams to exceed store KPIs.