Luxury Retail Sales Leader & Clienteling Pro

Rag & Bone; Seattle (WA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Clothing Allowance

Generous Employee Discount

Paid Parental Leave

Membership to Calm and access to other

Job summary

rag & bone in Seattle is hiring a Sales Supervisor to lead service standards and help drive store goals. You will act as a role model for Sales Associates and ensure a service-centric floor environment aligned with company policy.

You will train staff on product knowledge, clienteling, and brand philosophy, while collaborating with Visual Merchandising on floor sets and inventory control. This role supports management responsibilities and requires flexible hours.

Qualifications

• 2+ years of retail experience in a client centric, sales environment.
• Background in contemporary, premium, or luxury retail preferred.
• Proven ability to meet or exceed individual and team sales goals.
• Experience with clienteling and building long-term customer relationships.
• Ability to motivate, coach, and influence team members to achieve sales and service goals.
• Experience supporting daily floor leadership, including opening/closing responsibilities.
• Ability to work 32-40 hours a week with a flexible schedule, including nights, weekends, and holidays.

Responsibilities

• Display best-in-class customer service techniques, clienteling standards and sales interactions. Ensure that all staff on duty are doing the same
• Meet store and metric goals
• Grow and manage clientele
• Demonstrate product knowledge and support senior management with delivery of this information to staff
• Encourage and recognize opportunities for team selling
• Understand and exemplify the rag & bone brand philosophy and lifestyle
• Partner with Visual Merchandising on floor sets, window changes and other projects, as needed
• Ensure the store is opened and closed each day according to company guidelines

Skills

Retail Experience

Clienteling

Team Leadership

Sales Goals

Opening/Closing

Job description

rag & bone in Seattle is hiring a Sales Supervisor to lead service standards and help drive store goals. You will act as a role model for Sales Associates and ensure a service-centric floor environment aligned with company policy.

You will train staff on product knowledge, clienteling, and brand philosophy, while collaborating with Visual Merchandising on floor sets and inventory control. This role supports management responsibilities and requires flexible hours.