Luxury Retail Store Lead — Clienteling & Growth

ragbone; San Marcos (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

Clothing Allowance

Generous Employee Discount

Paid Parental Leave

Calm membership and wellness benefits

Medical, dental, vision and ancillary

Job summary

rag & bone in San Marcos, TX is seeking an Assistant Store Manager to lead daily store operations and staff development. You will drive exceptional customer experiences, coach supervisors, and partner with store leadership to meet sales goals.

The role emphasizes clienteling, staff training, and executing business plans to maximize opportunities while upholding the rag & bone brand philosophy.

Qualifications

• 4-6+ years of retail experience in specialty, contemporary, or luxury environments.
• Minimum 1-2 years of management experience.
• Advanced clienteling skills with ability to build and grow a loyal customer base.
• Proven ability to drive sales performance and achieve store KPIs.
• Strong leadership presence on the sales floor with a hands-on approach.

Responsibilities

• Display best-in-class customer service and build loyalty through clienteling standards.
• Train staff on store operations from register to stock room.
• Ensure cash handling and register procedures are maintained.
• Oversee payroll procedures and store scheduling.
• Delegate tasks to optimize store operations and develop team members.
• Coach and develop associates to meet store goals.
• Assist in recruitment, onboarding, training and development of staff.
• Develop and execute store business plans to drive performance.

Skills

Retail experience

Management experience

Clienteling

Sales analytics

Leadership

Job description

rag & bone in San Marcos, TX is seeking an Assistant Store Manager to lead daily store operations and staff development. You will drive exceptional customer experiences, coach supervisors, and partner with store leadership to meet sales goals.

The role emphasizes clienteling, staff training, and executing business plans to maximize opportunities while upholding the rag & bone brand philosophy.