Store Leader: Wireless Sales & Customer Experience

Victra - Verizon Authorized Retailer; Lebanon (Lebanon County); On-site; USD 43,000 - 67,000; Full time

Benefits offered by this job

Paid Training

Premium Health, Dental, and Vision Ins

Paid Maternity Leave

401K Match

Tuition Reimbursement

50% off Verizon Service

VNation Disaster Relief

Referral Bonus

Frequent Contests

Career Advancement Opportunities

Job summary

Victra is the largest Verizon authorized retailer in the United States. An Assistant General Manager will lead a store team, coach sales specialists, and drive sales targets while delivering outstanding customer experiences.

You will manage daily operations, mentor staff, and ensure store merchandising and uptime. This role offers competitive pay, a comprehensive benefits package, and opportunities for career advancement.

Qualifications

• Experience in retail or wireless sales environment.
• 1-2 years in a leadership role.
• Ability to drive sales metrics and quotas.
• Willingness to work evenings, weekends, holidays.

Responsibilities

• Lead your team by resolving customer issues and assisting with customer transactions.
• Set and share daily/weekly/monthly goals with sales teams.
• Provide your team with training and mentoring to deliver an outstanding customer experience.
• Monitor inventory and store cleanliness; manage store uptime.
• Lead store merchandising and planogram compliance.
• Complete opening and closing activities.
• Collective responsibility for attaining store targets.

Skills

Customer service

Leadership

Sales

Coaching

Team development

Education

High School Diploma or GED

Job description

Victra is the largest Verizon authorized retailer in the United States. An Assistant General Manager will lead a store team, coach sales specialists, and drive sales targets while delivering outstanding customer experiences.

You will manage daily operations, mentor staff, and ensure store merchandising and uptime. This role offers competitive pay, a comprehensive benefits package, and opportunities for career advancement.